Privacy Policy | True Kingdom Health

Effective Date: March 15, 2025

At True Kingdom Health LLC and TrueKingdomHealth.com (“Practice”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. The terms “you” or “yours” refer to the user of our Website.

This Privacy Policy outlines the types of personal information we collect, how we use it, and how we safeguard it. The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information to verify your identity when using this Website, you can be assured that it will only be used in accordance with this Privacy Policy.

By using our Website, Services, or any products and services provided, you agree to the terms of this Privacy Policy, and as such, you consent to the data practices described in this Privacy Policy. If you do not agree to these terms, please do not access or use the Website.

Information We Collect

We may collect the following types of personal information when you interact with our Website or services:

Personal Identification Information: Your name, email address, phone number, mailing address, and any other information you provide to us when you use our Website or purchase our programs, products, or Services (“Personal Information”).
Health and Wellness Information: Information you voluntarily share during consultations or assessments, including but not limited to dietary habits, exercise routines, lifestyle details, health goals, and other wellness-related data.
Payment Information: If you make a purchase or subscribe to services, we may collect payment information such as credit card details. This data is processed securely through third-party payment processors.
Website Usage Information: Information about your interactions with our Website, such as browsing activity, IP address, device type, and operating system. This may be collected through cookies and tracking technologies.

By providing such information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure.

Automatic Data Collection

When you visit our Website, certain information about your device and browsing activity may be collected automatically. This can include your IP address, browser type, domain names, access times, and referring Website addresses. We use this data to operate and improve our Website, maintain the quality of our Services, and generate general statistics about how our Website is used.

How We Use Your Information

We use your personal information for the following purposes:

To provide personalized coaching services and wellness programs tailored to your needs.
To communicate with you about your coaching sessions, upcoming appointments, and new services.
To process transactions, payments, and subscriptions.
To improve our Website, services, and overall user experience based on feedback and usage data.
To comply with legal obligations where applicable.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, and providing services to you (e.g., payment processors, email marketing platforms). These providers are obligated to use your data only for the services they provide to us.
Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal process, or to protect our rights, property, or the safety of others.

Information Storage and Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We store all collected information using a secure data management system. Protecting your Personal Information is a priority for us. When you submit Personal Information through our Website, we implement safeguards to protect it both online and offline.

Sensitive data, such as credit card information, is encrypted and securely transmitted. You can verify this by looking for a closed lock icon in your web browser or ensuring the web page address begins with “https.”

In addition to online security measures, we also protect your information offline. Access to Personal Information is limited to employees who need it to perform specific job functions, such as customer service. Our computers and servers that store Personal Information are maintained in a secure environment.

While we strive to safeguard your information, you acknowledge that:

The Internet has inherent security and privacy limitations beyond our control;
The security, integrity, and confidentiality of data exchanged between you and our Website cannot be completely guaranteed; and
Information may be accessed or altered by a third party during transmission despite our best efforts.

Retention of Your Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Confidentiality of Personal Information

We are committed to keeping your Personal Information private and secure. Your data will not be shared with third parties, except in the following circumstances:

As outlined in our Terms and Conditions and this Privacy Policy;
When required by law or legal obligation and to respond to legal processes served on us, our affiliates, partners, sponsors, or investors;
If we believe in good faith, that disclosure is necessary to comply with legal requirements;
To protect our rights, property, or the rights and property of our users; and
When necessary to safeguard the personal safety of our users or the public.

We do not sell, distribute, or lease your Personal Information to third parties without your consent, unless mandated by law.

Username and Password

To access certain features of our Website, you may be issued a unique or group username and password during the registration or purchase process. You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your username, whether performed by you or others.

Sharing your username and/or password is prohibited. If you do so, we reserve the right to immediately terminate your access to the Website, program, product, or service. We are not liable for any loss or damage resulting from your failure to protect your password or account information. You are responsible for any activity that occurs using your account or password. If you share your password(s), you do so at your own risk, as this may allow others to access your Personal Information.

You agree to promptly notify us of any unauthorized use of your password or account, or any security breach, and to ensure you log out of your account after each session.

By using this Website, you agree to provide true and accurate information during registration, purchases, and otherwise. Providing false information, such as an incorrect email address, may result in immediate deactivation of your account or blocking your access to any feature on the Website.

We will take reasonable measures to keep your password(s) confidential and will not share them without your consent, except when required by law or in good faith when necessary to protect our rights, property, or the safety of others.

Your Rights and Choices

As a user, you have the right to:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to applicable legal obligations.
Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

To exercise these rights, please contact us at support@TrueKingdomHealth.com.

Access by Third Parties

When you make your Personal Information accessible to third parties through our Website, programs, products, Services, or social media, that information can be viewed, collected, and used by those third parties. As a result, we cannot be held responsible for any unauthorized use of your information by third parties that you voluntarily share online or otherwise. Additionally, we are not responsible for the privacy practices or content on any Websites outside of our own.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and gather information about how you use our Website. Cookies are small files stored on your device that help us track site usage, preferences, and improve functionality. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Website.

Cookies help us enhance your experience on our Website by allowing us to monitor which pages you find useful and which you do not. They do not give us access to your computer or any personal information, other than the data you choose to share with us. You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can adjust your browser settings to decline them if you prefer. Please note that declining cookies may limit your ability to fully enjoy our Website, programs, products, or Services.

Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible. We encourage children to consult with their parents before providing Personal Information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page along with the updated effective date. It is your responsibility to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of this Website after any modifications constitutes your acknowledgment of the changes and agreement to be bound by the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@TrueKingdomHealth.com
(480) 463-4161